SPA TREND WATCH NANCY
GRIFFIN
|
|
Nancy Griffin, MMH, has a master's
degree in marketing from the Cornell School of Hotel Administration.
She is the author of The Wellness Resource Spa Business Report,
and a speaker at major industry trade events including ISPA, Face
& Body, Spacifically 2000 and 2001, and IHRSA. She is a founding
board member of the American Spa Therapies Education & Certification
Council (ASTECC), Day Spa Association advisory board member, and
marketing chair for The 2001 ISPA Conference.
BACKGROUND
Ms. Griffin offers highly diversified experience
in the health spa and hospitality industries. In early 1996, she
founded The Wellness Resource a marketing and trends- research
firm focused on spas and wellness. Venturing onto the Internet
in 1998, she introduced SpaTrade»formerly World Spa Exchangethe
most frequented World Wide Web community catering to spa industry
professionals.
Prior to forming The Wellness Resource, Ms. Griffin completed
Graduate management studies at the prestigious Cornell University
School of Hotel Administration. She has devoted the last seven
years to the exploration of the burgeoning spa market, and has
shared her expertise with Lodging, Fitness, Beauty, and Health
Care companies.
FOCUS OF EXPERTISE
¨ CORPORATE IMAGE
¨ EDUCATION AND CERTIFICATION
¨ EMPLOYMENT MANAGEMENT
¨ INTERNET STRATEGY
¨ LITIGATION SUPPORT
¨ MARKETING AND TRENDS RESEARCH
¨ POSITIONING
¨ PROCUREMENT
¨ PRODUCT DEVELOPMENT
¨ PROMOTIONS AND SPECIAL EVENTS
¨ PUBLIC RELATIONS
¨ RETAIL SALES TRAINING
¨ SPA BROCHURES AND MENUS
¨ SPA CUISINE
¨ STRATEGIC PLANNING
ASSOCIATES, CURRENT CLIENTELE & PREVIOUS CLIENTELE
Hotels, Resorts and Spas
¨ Arnedillo Resort and Spa, Spain ¨ Grand Wailea,
Hawaii ¨ Sheraton, Washington, D.C. ¨ The Sterling Institute,
Santa Fe, NM
Education and Health Care
¨ Blue Shield ¨ Consensus Health ¨ Duke University
Center for Living ¨ Harvard Mind-Body Institute ¨ Health
Net ¨ Opti Health Corporation
Spa and Aesthetics Suppliers
¨ Abra Therapeutics ¨ Astara Conscious Skin Care ¨
Bodies Mind ¨ Danica Aromatics ¨ Essensa / Regent Bond
¨ FSI Spa, LLC ¨ Golden Ratio Woodworks ¨ Italian
Beauty Innovations ¨ Murad, Inc. ¨ Pevonia International
¨ Select Spa Source ¨ Spa Technologies International ¨
Speziali Fiorentini / Pauser Imports ¨ Touch America
ASSOCIATES, CURRENT CLIENTELE & PREVIOUS CLIENTELE
Consultants, Developers and Lenders
¨ HVS International ¨ Interlocken Development Corporation
¨ MCM International ¨ McKinsey ¨ Skopbank of Finland
¨ Spa Concepts International ¨ The Winter Company
Marketing Communications and Publishing
¨ Allured Publishing ¨ Dermascope Magazine ¨ Designing
Concepts ¨ The Lacek Group Worldwide ¨ MCS Consulting
Group ¨ Michael Johnson & Associates ¨ Prentice Hall
Publishing ¨ Spa Management Journal
EDUCATION
1993 to 1995 Cornell University School of Hotel Administration,
Ithaca, New York Master of Professional Studies in Strategic Marketing
1983 to 1987 University of California, Santa Barbara Bachelor
of Arts in French, English and Psychology
1985 to 1986 LUniversité de Pau and La Sorbonne,
Paris, France Education Abroad Program through University of California
PRE-GRADUATE SCHOOL EXPERIENCE
1991-1993 Marketing Manager and Event Planner, Industrial
Devices Corporation
1987 to 1992 Journalist and Professional, Horse Rider PUBLICATIONS
June 1995 "Analysis of the Spa Industry"
September 1996 "The Wellness Resource 1996 Spa Business Report"
November 1996 "ISPA 96"--A Review of The 1996
International Spa & Fitness Association Convention in Dallas,
Texas
The Wellness Resource 1997 Spa Business Report
The Wellness Resource 1998 Spa Business Report
"2001 A Spa Odyssey" The Wellness Resource Spa Business
Report
PROFESSIONAL AFFILIATIONS
¨ American Spa Therapies Education & Certification
Council, Founding Board Member ¨ The Day Spa Association,
Advisory Board ¨ Cornell Hotel Society, Member ¨ Cornell
Hotel Society, Northern California Chapter, Event Planning Committee
¨ Fulcrum Information Services-Spacifically Conference Advisory
Board ¨ International Spa Association, (ISPA) Member ¨
ISPA 2001 Conference Committee
2000-2001 SPEAKING ENGAGEMENTS
Spacifically 2000: "How To Develop An Internet Strategy"
International Spa Association Conference 2000: "Marketing
Water Therapies"
IHRSA 2001: "Business-to-Business Internet Strategy"
"Business-to-Consumer Internet Strategy, Expanding Markets"
Face & Body 2001: "Creating Successful Partnerships on
the Web"
Spacifically 2001: Trend Watch / State of the Industry

For the Internets best resource for the Spa Industry
Visit www.SpaTrade.com
Email: Nancy@spatrade.com
|
Shift Your Marketing Tactics in Stressful Times:
Current events have an impact on how to sell your services.
Click for Full Article
|
Day Spa Industry Presents Many Challenges to Profitability:
The Day Spa industry presents many challenges to profitability.
During a recent Spa Finder Partner retreat, day spa owners and managers
pointed out the most pressing industry challenges
Click for Full
Article
|
Family Friendly Spas Gaining Popularity: More
than just babysitting, upscale spas are adding family-style fun.
Click for Full Article
|
Building Community On Your Web Site: Common
interests and interactive tools invites participation.
Click for Full Article
|
Online Travel Expected to Explode: "The
increasing usage of the web for booking airline, hotels, and rental
cars puts even more pressure on the spa industry to "jump on
the Internet bandwagon". Consumers will demand a one-stop shop
online, for all their vacation and business-travel needs."
Click for Full Article
|
The Internet is a Powerful Networking and Relationship
Building Tool: "It is an electronic channel of communication
that increases reach, saves money, and encourages client retention.
In deciding which web strategy to implement, the content you provide
on the site should be foremost in your mind."
Click for Full Article
|
If You Build It, Will They Come???: "Web
design is just the beginning of your investment in an Internet strategy.
Similar to your print brochures that are sitting in the storage closet,
your web site can be posted yet completely lost in cyberspace. "
Click for Full Article
|
|